CARGO CLAIM

1. All claims must be reported immediately to the insurance company upon discovery thereof.
2. A surveyor is then instructed to conduct an inspection on the damaged cargo
3. The following documents are to be submitted to the insurer:
4. Duly-accomplished Cargo Marine Claim Form
5. Original Marine Risk Note & Endorsements, if any
6. Original/Certified copy of Commercial Invoice
7. Original/Certified copy of Bill of Lading
8. Copy of Packing List
9. Copies of formal claim filed against the following:

10. • Arrasstre Operator/Contractor
    • Vessel’s owner/Agent
    • Other bailees like customs Broker, etc.
    • and their respective replies.

11. Copy of Delivery Receipts
12. For claim involving short-landed shipments in bad order condition:

13. • Bad Order Certificate issued by the Arrastre Contractor
    • Copy of turn-over Survey of Bad Order on Board cargoes issued by the Arrastre Contractor as attested by the vessel’s representative
    • Original laboratory or Quality Control Analysis
    • Original Invoice for repair/reconditioning of bad order or damaged items

14. for claim involving short-landed shipments/spillage / leakage:

15. • Bad Order Certificate
    • Turn-over Survey on Bad Order Cargoes

16. For claim involving short delivered shipments;

17. • Short delivery or short landing Certificate issued by the Arrastre Contractor certifying the non discharge of package/s or Tally sheet of Discharge
    • Notice of unlocated Cargo files by the Insured’s custom’s Broker against the ship owner or Arrastre Contractor
    • Permit to Deliver imported goods

18. For Theft or Pilferage claim:

19. • Turn-over Survey
    • Bad order certificate

20. An evaluation was then made after a thorough review and verification of the submitted documents.

Sum Insured
—————–  x  Loss/Damaged Cargo
Invoice Value

Forms of Damage to the Cargo

1. Damage by hooks
2. Oil damage
3. Fresh water Damage
4. Damage by Sweat
5. Damage by other cargo
6. Damage by mud, stains or acids
7. Damage by rust, oxidation or discoloration
8. Heating damage
9. Leakage
10. Breakage
11. Chipping, denting, scratching, bruising and spotting damage
12. Damage due to inadequate packing
13. Damage due to insect infestation

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