• LIABILITY CLAIM

The following procedures are applicable to PUBLIC LIABILITY (COMPREHENSIVE GENERAL LIABILITY)/ PRODUCTS LIABILITY / GARAGE KEEPERS LIABILITY / PROFESSIONAL LIABILITY / MANUFACTURERS & CONTRACTORS LIABILITY / DIRECTORS & OFFICERS LIABILITY

1. Notice of Claim may be in the form of a letter from the Insured to the insurance company indicating among others, the following :
   1. Date, time and place or occurrence
   2. Description of the occurrence or circumstances of the loss
   3. Name, personal circumstances and address of third party claimant(s)
   4. Name and address of witness
   5. On bodily injury, the nature of injury sustained and the name claimant was treated and/or confined
   6. On property damage, nature, photos and estimate of damage
   7. If claim arises from contract, attach a copy of the contract
   8. Attach a copy of the Police report, if available
   9. Photocopy of the policy and official receipt of premium payment.

   or you can report claim online by using our web-based Claim Notification Form

2. It is the obligation of the Insured to cooperate with the insurance company in attending hearings, secure and give evidence and obtain the attendance of witnesses. He should promptly report to the company any summons, subpoena, complaint, notice of hearing, order or decision that he may receive to enable the company to take appropriate action.

• CRIME COVERAGES CLAIM

The following procedures are applicable to MONEY, SECURITIES & PAYROLL ROBBERY / THEFT / BURGLARY

1. The insured should report the loss to the Police immediately upon discovery thereof
2. A copy of the Police report must be submitted by the Insured
3. The insurance company must likewise be notified by the Insured
4. In case of burglary or force upon things, take photos of the damage
   The damage should not be repaired until it is inspected by the adjuster or agreed by the insurance company.
5. Photocopy of the policy and official receipt of premium payment

Required Documents

Police Investigation Report;

Statement of witnesses including the Security Guard on duty;

Audit Report conducted prior and after the robbery incident including all supporting documents;

Formal Statement of claim detailing the quantity and amount of stocks taken by the robbers;

Copy of Security Agency Contract; and

Photographs of the premises.

• FIDELITY CLAIM

The following procedures are applicable to FIDELITY GUARANTEE / DISHONESTY, DISAPPEARANCE & DESTRUCTION, POSITION SCHEDULE BOND

1. The insured should notify the insurance company as soon as practicable to enable them to review the involved parties
2. Upon discovery of the loss, the Insured should conduct an audit to determine the extent of the loss
3. Provide detailed statement of the cash accountabilities of the employee
4. Provide source documents from which each item of the cash accountabilities was based
5. Provide statements of accounts due but not paid to the employees as the date of termination of services like salaries, commissions, allowances, 13^th month pay, bonuses, earned sick/vacation leave, etc.
6. Provide photocopy of the policy and official receipt of premium

• EQUIPMENT OR PROPERTY FLOATER CLAIM

1. The Insured should notify the insurance company as soon as practicable upon discovery or immediately after the occurrence of the loss
2. Attach a copy of the Police Report, if applicable
3. Provide a proof of ownership of the unit/equipment lost or damaged
4. Provide the cost and date of acquisition of the property including its specifications, complete description and serial number
5. Provide picture of the damaged unit/equipment and secure repair estimates or quotations for the repair
6. Photocopy of the policy and official receipt of premium payment

For Lost Laptop

Police Report

Affidavit of Assignee describing the circumstance of the loss

Purchase Invoice of Missing Laptop

Quotation from Suppliers for the replacement of missing laptop

• LIVESTOCK INSURANCE CLAIM

1. The insured should immediately notify the insurance company after the discovery of the loss
2. Provide Affidavit of Ownership
3. Take photos of the dead animal and secure Livestock death Certificate
4. Submit Veterinary Disease report, if the animal died from a disease
5. Police report, if applicable
6. Proof of proceeds of sale if carcass was sold with the insurer’s consent
7. Photocopy of the policy and official receipt of premium

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